Target group This training is meant for employees, supervisors and managers acting as team leader in improvement projects in their own work environment or process. To participate in this training you should have enjoyed a senior secondary vocational education or higher.
Course content The training deals with the following topics:
Results Starting from a vague problem statement or improvement opportunity, you will be able to form a team, get sponsorship and have an effective kick-off meeting. You will know how to define it as an improvement project with objectives, steps, timing and resources all to be agreed by your team members and accepted by your sponsor. You will be capable of leading the execution of the project, ensuring delivery of results and celebrating success. You will be able to apply a systematic approach to problem solving/process improvement and to select the appropriate tools and techniques to support analysis, development, implementation and communication. You will know how to motivate your team members to effectively work together, not just with each other but also with relevant stakeholders, and to deliver the project objectives. You will have full understanding of the basics of systematically improvement in quality control and you will be able to detect the need for support from managers, executives and specialists. You will be ready to lead the opening, interim and final communications with your project sponsors and other stakeholders. Style Practical, action learning, supported by easy reference documents and simple templates, formats and e-coaching on the job.Related coursesLeading a Quality Circle and Improvement teams (target group: Team Leaders)
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