Influencing and Negotiation Skills

Short description

Target group
In your current position, you regularly deal with conflicting interests and opinions. You want to know more about influencing and managing your staff. While negotiating, you wish to achieve optimum results, but at the same time preserve a good working relationship with the other party.

Course content
This training has a strong focus on practical experience. On completing brief theoretical introductions, you will mainly be practising negotiation situations, departing from your own experiences. While doing so, you will tackle the topics of conflict management, principles and phases of negotiation, influencing styles, creativity in problem solving and working under pressure.

Results
You know how to create a win-win negotiation situation by being in touch with your own qualities and potential limitations. You can effectively and respectfully deal with a wide range of situations. By using your influencing skills, you can easily solve potential conflicts.