Terms and Conditions of Delivery

Article 1 Applicability

1. These General Terms and Conditions apply to all quotations and offers from SNR Schouten International BV, as well as all contracts between SNR Schouten International BV and clients for the provision of internal company projects and/or participation in these projects, or consultancy in the broadest sense of the word, hereinafter referred to as the 'assignment'.
2. Deviations from these terms and conditions will only be binding if and to the extent they are confirmed in writing by SNR Schouten International BV .
3. The client's terms and conditions of purchase will not apply unless they have been accepted by SNR Schouten International BV in writing.

Article 2 Formation of the assignment

The contract between SNR Schouten International BV and the client is concluded by (1) signing of the offer by the client, (2) by signing of the written confirmation by the client or (3) through written confirmation by SNR Schouten International BV of the client's notification of the assignment by telephone.

Article 3 Cancellation of the assignment by the client

The client is entitled to cancel the assignment by registered letter. The client may cancel the assignment free of charge until 8 weeks before commencement of the assignment. If the client cancels up to 4 weeks before commencement of the assignment, the client will be obliged to pay 50% of the amount of the offer. If the client cancels up to 2 weeks before commencement of the assignment, the client will be obliged to pay 75% of the amount of the offer. In the event of cancellation less than 2 weeks before commencement of the assignment, 100% of the amount of the offer must be paid.  The cancellation fees will be charged at the time the assignment would have commenced.

Article 4 Cancellation of individual guidance/coaching by the client

In departure from Article 3, cancellation of the planned meeting may take place without charge until 1 month before the meeting. If the meeting is cancelled up to 2 weeks before its commencement, the client will be obliged to pay 75% of the amount of the offer. In the event of cancellation up to 48 hours before commencement of the meeting, 50% of the amount of the offer must be paid.  In the event of cancellation less than 48 hours before commencement of the meeting, the full costs must be paid. Also with respect to cancellation of a meeting for individual guidance/coaching, the cancellation fees will be charged at the time the meeting would have commenced.

Article 5 Replacement

The client or the participant designated by the client may, in consultation, allow another to participate in the project instead of the registered participant, if SNR Schouten International BV are notified of this before the commencement date of the project.

Article 6 Prices

All quotations of SNR Schouten International BV are always without obligation, unless otherwise agreed.

Article 7 Payment

1. SNR Schouten International BV will charge the fees payable by the client by means of an invoice. Payment must be made in the bank or postal giro account indicated on the invoice within a period of 30 days, without suspension or set-off due to an (alleged) failure by SNR Schouten International BV.
2. If the client fails to pay within the agreed period, it will be in default without further notice of default. SNR Schouten International BV will always be entitled to charge statutory interest from the due date. If payment is not made in good time, SNR Schouten International BV are entitled to suspend performance of the assignment immediately.
3. Failing prompt payment by the client, it will always be obliged to compensate SNR Schouten International BV for all collection costs reasonably incurred in and out of court at any time, including the costs of collection agencies as well as the costs actually incurred and the fees of bailiffs and lawyers, even if these exceed the court costs awarded at law. The extra judicial collection costs will amount to at least 15% of the amount owed by the client, with a minimum of € 113.45.

Article 8 Suspension and dissolution

Failing prompt payment by the client, SNR Schouten International BV are entitled to refuse participation of the client or the participant designated by the client in a project or to suspend performance of the assignment or dissolve the contract, without prejudice to the terms of Article 7.

Article 9 Copyright

1. The copyright in the brochures and project material published by SNR Schouten International BV will be vested in SNR Schouten International BV, unless explicitly indicated otherwise. The client may not publish and/or reproduce information from any material in any way whatsoever without explicit written permission from SNR Schouten International BV.
2. The copyright in reports, proposals and other documents arising from the activities of SNR Schouten International BV will also be vested exclusively in SNR Schouten International BV, unless otherwise agreed in writing.

Article 10 Takeover of personnel

During their employment and for two years after termination of their employment, the employees of SNR Schouten International BV will be bound by a competition clause, entailing that they may not do any work for business associates of SNR Schouten International BV. On that basis, the client is not at liberty during the aforementioned period, without consulting SNR Schouten International BV, to employ (former) employees of SNR Schouten International BV or otherwise make use of their services without consulting SNR Schouten International BV. This also applies if the employee has meanwhile been employed by a third party.

Article 11 Liability

1. SNR Schouten International BV make every effort to carry out assignments according to their best insight and ability and in accordance with the general terms and conditions of the VETRON (Association of Training and Educational Institutes in the Netherlands).
2. SNR Schouten International BV will not accept any liability towards the client for damage other than damage covered by their liability insurance and to the extent that the insurer will pay in cases that arise.
3. In cases other than those mentioned in paragraph 2, liability is limited to the amount charged for the performance causing the damage, or if a fixed-term contract is concerned, up to the amount of the invoices over a period of 6 (six) months. In no event will the damages amount to more than € 11,344.51.
4. SNR Schouten International BV will never be liable for damage due to:
   • any breach by the client of its obligations, including not rendering sufficient cooperation in the performance of the contract;
   • incorrect and/or incomplete information from and/or information provided too late by the client. The client warrants the correctness and completeness of the information essential to the project.
5. SNR Schouten International BV will never be liable for indirect damage and/or loss, including consequential loss, loss of profit and damage and/or loss from business stagnation.
6. SNR Schouten International BV may not be held liable if the client has the opportunity to claim compensation from its insurance company or from a third party for the damage and/or loss incurred.

Article 12 Applicable law and court with jurisdiction

All contracts between SNR Schouten International BV and a client are governed by Dutch law. Disputes arising from contracts to which these Terms and Conditions apply, which are not subject to the jurisdiction of the sub district court, will be brought before the District Court of Arnhem. This clause is exclusively for the benefit of SNR Schouten International BV.